What’s coming in 2021 at Orchard House Vets?

2020 has been a strange year for everyone, that is for sure!

We hope 2021 will resemble something closer to “normal” and we want to share with you our exciting plans for 2021, including exclusive offers and monthly events!

So, what’s coming in 2021?

  • 12 months, 12 offers – that is right! Save money every month on procedures, consultations, nurse clinics, products and more!
  • Home delivery service for preventative treatment through our Well Pet Club! Not only can you save up to £120 a year through our Well Pet Club, coming very soon we will be able to offer a home delivery service!
  • Online repeat prescription requests! We understand that many of us lead such busy lives and it is often 9pm before we get to sit down and then realise we forgot to order “poppy’s” medication! Well, coming soon we will be able to offer online prescription requests (please allow 48 hours for your medication to be ready to collect)
  • Exciting in house advances! Our veterinary surgeon Dr Alex Hirst is making great progress in gaining his Orthopedic certificate which will mean we can take on more complex surgeries!
  • We will soon be able to offer daily Laparoscopic keyhole surgeries! Our popular monthly surgery will soon become a daily surgery. We know this is great news for many as this popular surgery has grown and grown over the last 12 months!
  • Tails and tales – our monthly blog and newsletter will be launching in January and we are very excited! If you are not signed up to our mailing list, we would highly recommend you do so! Next time you call us, ask to receive “marketing” emails, or if it is easier, then please fill in our form

Make sure to sign up to our newsletter or as ever, keep checking our Facebook page!

 

Here’s to 2021….

Kitten reaching out to a dog.

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Christmas competition 2020

Thanks for entering our Christmas competition for 2020!

We have been overwhelmed with the generosity of our local businesses, who even in these most trying of times have still donated prizes to our competition. We cannot thank them enough.

 

Terms and conditions

All prizes are subject to booking with the venue stated in the prize. Prize winners will be contacted to organise a suitable date and time to collect. Due to Covid, we cannot allow clients inside our buildings but we can meet you outside our rear door. You must contact the premises to arrange your prize and please note their own terms and conditions, for example, some vouchers are not suitable for use in December.

 

Additional entry

If you would like to receive a second nomination then please sign up to our mailing list below. We use our mailing lists to keep clients up to date with events in the practice and any specific offers we have. We have offers every month so it is very worthwhile signing up!

Click here for an additional entry by signing up to our newsletter. 

Registration test

Referral form

1. Referring Vet Detail - Step 1 of 3

Referring Vets

Out of hours satisfaction survey

Out of hours questionnaire

Friends and family week

New for 2021, we are excited to announce our newest incentive of “Family and friends of the Well Pet Club”.

What does family and friends week mean?

If you are a member of our Well Pet Club, you can share your benefits* with friends and family! Further more, as a member yourself, you will get an additional 10% discount on our discounted items and if any of your friends or family sign up to our Well Pet Club (WPC) during this week, you will both receive a £10 credit on your account!!

Benefits during Well Pet Club family and friends week

WPC member  Friends and family 
20% off Kennel Cough vaccination 10% off Kennel Cough Vaccination**
20% off neutering (including Laparoscopic spay) 10% off Neutering (including Laparoscopic spay)**
20% off rabies vaccination 10% off rabies vaccination**
20% off dietary products 10% off dietary products**
£10 credit for any friend or family who join our WPC 50% off a Nurse appointment**
 £15 off a veterinary consultation**
 Free puppy or kitten health check***
 £10 credit for joining our WPC during this week.

Family and friends week could save you and your friends or family up to £150 off the usual price of each benefit. We pride ourselves on offering the best service and the best products. Family and friends week is an opportunity for us to give something back to our loyal WPC members and to extend our reach to your family and friends.

Dates are to be confirmed so please check back every month for further updates! In the meantime, please read the terms and conditions below.

 

Terms and conditions.

The benefits stated can only be used once per benefit per pet that is registered to our WPC. If you are interested in joining our WPC so you can offer these benefits to your friends and family, just give your surgery a call and we can sign you up over the phone! It takes around 3 minutes and all we require is your direct debit details and then for you to complete the email that is sent to you. Benefits are instant to you as a member and during friends and family week you can extend your subscription to benefit those closest to you. Note, the additional benefits and benefits to your family and friends are only valid during our family and friends week. 

*The benefits you will receive are stated in this post and do not apply to veterinary checks. 

**We must register your friends and family to our practice to receive these benefits. It is required by veterinary law that we have a full clinical history of the pet in our care. If your friend or family is travelling a distance or out of the area to use these benefits, they could in theory register with our practice to receive these benefits then go back to their usual vet. We would simply send the history back to their registered vet. 

***If your friends or family are registered at another vet then we must request a clinical history before we can see the pet. However, if they are not registered at a vet then we can see the pet. This offer is for a health check, any medication or treatment will be a separate charge and that will be made clear upon the appointment.