Rainbow dog paw.

COVID-19 update

We have now opened our Stocksfield surgery! We will be open from 8.30am to 5pm on Monday, Tuesday, Thursday and Friday but do of course have strict measures in place for both your safety and that of our team. Please call ahead of your journey to the surgery and you will be advised of the safety measures to follow.
We hope to be announcing very soon that our Bellingham practice will be opening with the new safety measures in place so please check back for updates!
In response to the UK Government extension of the Coronavirus “lock-down”, vets have had new guidance from The British Veterinary Association and Royal College of Veterinary Surgeons regarding the patients we should now see as “urgent”.
We have been told that we can now start new Primary Vaccination courses in Cats, Dogs and Rabbits. We should also carry out the First annual vaccination (i.e. at 15 months old) in Cats, Dogs and Rabbits on time.
It has been recommended that dogs due Leptospirosis vaccination should be vaccinated and can have other core vaccinations (Distemper, Parvovirus, Hepatitis) at the same time. Rabbits should be vaccinated for Myxomatosis and Rabbit Haemorrhagic Disease as these are an immediate seasonal risk. Cats can receive annual booster vaccinations if approaching 15 months since their last vaccination. Rabies vaccinations can also be given. In accordance with the guidance we will start sending you reminders for due vaccinations.
With most cases we are instructed to assess whether a pet should be seen during a telephone or video consultation. We want to ensure that pets are seen when they should be.
Sometimes we may be able prescribe medicines without a physical examination. Always telephone the practice for advice as to whether your pet should be seen.
There are still a few non-essential things that we are instructed not to do: six monthly healthy pet consultations, weight checks, routine nail clips, kennel cough vaccinations and puppy parties.
We will continue to use telephone and video consulting where we can, take payments over the phone and post out medicines to reduce the need for clients to come to our surgeries. And we are still offering weekly delivery of prescription foods etc. to clients who cannot get to the surgery.
Orchard House remain committed to maintaining the health and welfare of your pets, but we are working to social distancing guidance for our clients and staff to help protect our NHS and save lives.
Stay safe.
Tim Pearson
Vet and Clinical Director
Kitten reaching out to a dog.

Pet Stress Post Lockdown

As some owners have now begun to return to work after several weeks of being at home, the likelihood of some of our pets showing separation anxiety may increase.

There are no quick fixes or one specific way to conquer separation anxiety, but we recommend a combination of the below to help your pet!

  • Training and Behavioural Programs
  • Environmental modification
  • Pheromones
  • Diet Management
  • Pharmaceuticals
  • Nutraceuticals and pheromone replacements

Training and the environment

This is especially important if you have been home more often than normal over the last few months as this is where your pet has spent most of their time with you! A few simple tips can help your pet stay calmer when you are out of the house and they do not require a lot of effort which is a bonus!

  1. Increase the time away from your pet gradually
  2. Give your pet a toy whilst you are away
  3. Keep relaxed when returning home and greet your pet when they are calm
  4. Leave out recently worn clothes that smell like you
  5. Ensure your pet receives regular exercise when you are home
  6. Create a cosy, calm space for your pet to relax in


Nutraceuticals and pheromone replacements

What are pheromone replacements?

They are synthetic copies of the dog appeasing pheromone naturally released by a mother dog to comfort and reassure her new puppies and in cats this is called the ‘feline facial pheromone’ or ‘happy marker’ that cats leave behind when they rub their face on people, furniture, doorways and other objects in the home.

We recommend the above steps alongside a pheromone such as Adaptil (for dogs) and Feliway (for cats).

Calmex is a Nutraceutical – it is an amino acid, L-tryptophan shown to have calming effects in clinical studies.  It also contains a number of other compounds which may have benefit. It is available as capsules for dogs that can be mixed in food and a tasty liquid for cats.

Zylkene is another alternative, containing casein, a milk protein, in a form which does not get digested in the stomach. This means the protein can cross the intestine in the way it would a newborn. It has been shown to have a calming effect in many dogs and cats.

A combination of gentle training, changes in the pet’s environment plus pheromones and/or nutraceuticals should smooth your pet’s transition from lockdown to the new normal. Maybe owners should be taking some of these too!?

These remedies are available over the counter so unless you have concerns over your pets behaviour, you do not need to see the vet before purchasing these products.


Furthermore, until the end of July we are offering 10% off Calmex cat and dog, Adaptil and Feliway!


Chocolate Labrador puppy.

Socialising your puppy during COVID-19 and helpful tips

We have seen many new puppies over the last few months and we have had the same question over and over, which has led us to make a guide on how to socialise your puppy during COVID-19.

Socialisation for puppies is such an important part of their development to ensure they become happy, confident adult dogs. The most crucial time for socialisation is up to 12 weeks of age but socialisation does not stop at 12 weeks, it should be continued well into their adult life, they may just become more cautious therefore requiring more time and space to adjust.


All socialisation and training sessions need to be positive. Whilst they should not be meeting any new people from outside your home due to isolation during the pandemic, in theory, if they meet a person, this should be rewarded with a treat. If they experience something new (car, traffic, other animals etc), you should treat and reward the puppy in that situation to create a positive association. You could also play a game with the puppy as a reward.



By going for a walk from your house, think about taking your puppy with you but do remember until they have had a 2nd vaccination they should NEVER be put on the ground (outside your home/garden). If the puppy is a weight that you could realistically carry for a period of time then it could be a good idea to do so. Depending whether you live in town or more rurally, they may experience traffic, other sounds and other animals (sheep, cows, horses etc.).

Introduce your puppy to different rooms, different surfaces (slippery, carpet, gravel, grass etc) and ensure your puppy remains happy throughout. The more places your puppy positively experiences during this period, the more likely it will be to accept new experiences as it grows up.

During normal circumstances, we would advise that you expose your puppy to as many sounds as possible such as cars, buses, trains, motorcycles, sirens, machinery, thunder, fireworks, farm animal noises, horses etc. This may be harder to achieve at the moment but many of these noises will be able to be streamed online. It is important that this is a positive experience for your puppy so start these sounds off very quietly and further away from the puppy. Ensure you reward your puppy with treats and games. As it becomes used to these sounds, you can gradually increase the volume and bring them closer to the puppy. The Dogs Trust have some soundtracks available online – https://www.dogstrust.org.uk/help-advice/dog-behaviour-health/sound-therapy-for-pets

Everyone in the household should handle the puppy gently, reward it, play with it and do some basic training (even if it is just a reward for coming to them). You want the puppy to enjoy everyone’s company and learn to trust them. Don’t let anyone handle the puppy roughly or play boisterous games with him – no matter how excited everyone is about the new arrival.


Basic training

Start to teach them simple cues such as sit, down, step up, leave, off and recall. There is a lot of information online on to how to teach these cues but it is important that it remains fun for you and the puppy. If your puppy does not do what you want them to, they probably don’t understand what it is that you are asking. Go back to the drawing board and try a different way.

Encourage the puppy to follow you – rewarding it with a treat when it comes to you. This will simplify recall training when your puppy is older but will also build a social bond between you both.


Collar and lead training

Now is a good time to get the puppy used to wearing it’s collar and ID tag, this is a legal requirement when they are out the house. It is an alien thing to a young puppy so it is best to get them used to wearing it now – you could use meal times as a good distraction! It is always best to remove it when being left in a crate or puppy pen.

Start introducing lead exercise in the house or garden, ensure you use your voice and treats to encourage them to follow you rather than pulling on their lead. Keep feeding treats at the same side, just below the knee and your puppy will soon learn that this is the most exciting spot to walk!


Alone time

Teach your puppy that part of its new life includes being left alone at times or not having constant access to you. This should be introduced as soon as the puppy is brought home. Use a dog crate (can be purchased from a pet shop and should have comfortable bedding) or a baby gate to separate the puppy from you at least once a day. Ensure it is a time of day that is positive for them e.g. dinner time, chewing a stuffed kong etc. At first, it is best if the puppy can see you to avoid them feeling deserted.

Encourage quiet time for the puppy – when the puppy is relaxed and settles down in your presence. Start these as short periods and use a crate or playpen beside you. Give your puppy something to occupy him such as an interactive toy (such as a stuffed Kong toy).



We have spoken with a local groomer who has given the following advice.

Introduce your Puppy straight away to an appropriate brush and make it a positive experience by rewarding good behaviour with treats. It is always best to groom when the puppy is tired as they are less likely to see it as a game!

Touching all different areas of the puppy such as the feet and face to get them used to being touched in those areas. Groomers usually offer specific puppy “packages” which are used to get the puppy familiar with all aspects of grooming, in a more gentle way!

We would always recommend to speak to a groomer to get advice!


It is important that the puppy learns about being calm around you and relaxing. Many people miss this in all the excitement surrounding getting a new puppy but it is vital that they learn to accept being groomed and being handled (including around its feet, face, mouth, ears etc). If they don’t learn to relax around you, everything will become a game and you will find it hard to keep them still when you need to examine them.



Ginger kitten.

Socialising Kittens during COVID-19

Why socialisation is so important for your cat

The experiences your kitten has when they’re young play a huge part in the way they’ll behave when they’re grown up. Positive experiences will help your kitten become a friendly, well-adjusted adult cat.

Sadly, kittens that don’t have these positive experiences can become nervous cats and this can cause ongoing problems with their behaviour.


Early socialisation: before you bring your kitten home

Early socialisation will usually happen when your kitten is with the breeder or at a rescue centre. Before you bring your kitten home, check to see which sights, sounds and experiences they’ve had and what you’ll need to introduce to them when you bring them home. We recommend starting socialisation immediately but Ideally, your kitten will have:


Mixed with other people and pets.

Seen every day sights.

Heard normal household sounds at the breeder’s home, like the washing machine, hoover, TV etc.


Bringing your kitten home

Help your kitten feel at home by surrounding it with as many positive situations as possible and make sure you have some familiar surroundings to what they have been used to. We recommend the use of Feliway as well as the listed suggestions above.  They are likely to be a bit nervous at first so be patient and give them time to settle in. Gradually introduce new experiences – three new things a day will be plenty and won’t overwhelm your new friend.

Your kitten will need to get used to the things around them that they will experience regularly like meeting new people, getting calmly into a cat box or harness, or hearing the hoover.


Socialisation tips

Cat breeders and rescue centres should make sure kittens are exposed to new sights and sounds and rewarded for calm behaviour while they are still with their mother. Kitten owners can then continue this at home. Be sure your kitten is always safe and give them a treat when they show curiosity or calm behaviour.

Keep exposure to new things short and make sure you remove the kitten from the new sound or sight if they become frightened.

If your kitten seems fearful or anxious, take the training at a slower pace. Always reward good behaviour and ignore unwanted behaviours. Being consistent will help teach your kitten which behaviours get them attention and treats, and which behaviours will not get a reward.


During COVID-19

At the moment you may well be home more often than normal due to COVID-19, or indeed out of the house more. It is important that you try and get your kitten used to what will become a normal routine, so if you are home more, do not make any more of a fuss of your kitten than what you would normally be able to. This may be tough to do but it is vital in how the kitten will become a cat and how it see’s normal life!