Practice News

Back in December 2023, Graham, our finance and marketing manager, had a brilliant idea to raise money and food donations for the local foodbank while promoting local businesses. The initiative was a roaring success, raising over £1,500 in cash and food donations for the West Northumberland Foodbank. Fast forward to 2025 and he has won a Veterinary Marketing Awards In

Did you know that you are able to book your appointments online? Book an appointment anywhere, any day, any time. When you register for online booking, you create an online account and this online account enables you to see upcoming appointments, and any reminders due. You can also change your details, or your pets details at any time. We have

What does it mean to be an independent vets? To you, our clients and patients, but also to the team who work here? We delve deep into the world of being an independent vet practice.  From the highs and lows, to the good and bad. It is a hard-working and fast paced environment but the team that makes up your

Jill has decided to retire from Orchard House Vets after 21 years of outstanding service to the practice. We are all going to greatly miss her and words are not easy to come by when you have worked with such an incredible vet, and friend, over so many years. However, Tim has written a statement and so too has Jill.

RCVS Practice Standards Scheme The Royal College of Veterinary Surgeons (RCVS – our governing body) Practice Standards Scheme is a voluntary initiative to accredit veterinary practices in the UK.  Through setting standards and carrying out regular assessments, the PSS aims to promote and maintain the highest standards of veterinary care.  The RCVS says it ‘offers peace of mind to clients

Not all vet health plans are the same, so it is important to understand the value you get for your money. We have over 1,700 members in our vet health plan which is called the ‘Well Pet Club’. We regularly ask our clients why they are members of our vet health plan because we want to focus our time on

We are writing to our clients because of new RCVS under care regulations for vets mean changes to the prescribing rules by the Royal College of Veterinary Surgeons (RCVS), the regulatory body for Veterinary surgeons in the UK. The RCVS has recently altered the ‘under care’ regulations for vets prescribing parasite treatment (i.e. treatment for worms, fleas and ticks) for patients.

Our Stocksfield surgery is a silver accredited ‘cat friendly vets’. We are very excited to let you know that our Stocksfield vet practice has recently been awarded ‘Cat Friendly vet’ Silver accreditation from ‘The International Society of Feline Medicine’ (ISFM).  This means that our team consider your cat’s well being and comfort during their visit as one of our main

Would you recommend Orchard House Veterinary Centres to your family & friends? Please help spread the word to those you know and to wider public by leaving us a review on one of our social media platforms. We receive some lovely feedback in person and by email. We would greatly appreciate if this could also be shown on our social

We often hear from new clients in Hexham, Stocksfield and Bellingham that a friend or a member of the family recommended us to them, which we are so grateful for. We thought to ourselves that it would be nice to say thank you properly for recommending us, and for being a client to us in the first place! So with