Practice News

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PetPlan UK awards

7 November 2017
We have been nominated for the UK Veterinary Practice of the Year and Jill has been nominated for vet of the year. Thank you to all who voted for us in the Petplan veterinary awards! It is always nice to have recognition for the care we provide. Orchard House has been a finalist 3 times previously, but we’ve always been
Graham
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DEFRA information on Avian flu

7 November 2017
The Government Chief Vet has declared a Prevention Zone introducing enhanced biosecurity requirements for poultry and captive birds, helping protect them from a strain of avian flu circulating in mainland Europe. The zone covers England and will remain in place for 30 days.Please refer to the government website. https://www.gov.uk/…/new-measures-to-protect-poultry-agains… http://www.bbc.co.uk/news/uk-38231416
Graham
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Fault on the phoneline

7 November 2017
We are currently experiencing a fault with our Hexham phone number, making it unavailable. We have reported it and an engineer is working to resolve the fault. In the meantime, should you need to call us, please ring our Stocksfield number on 01661 843259. Sorry for any inconvenience. Last updated 8am 7/12/16
Graham
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Does your pet deserve a treat?

7 November 2017
Why not pop into our Hexham surgery where you will find a host of toys and accessories ‘purrfect’ for your pampered pooch or feline friend. We also have a range of dental and grooming products as well as odour eliminating candles, ideal for when your dog has had a splash in the river on a summer evening. Make the most of
Graham
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Claiming on your Pet Insurance

7 November 2017
Orchard House Pet Insurance Policy. Effective from 1st August 2016. Claiming on your pet insurance policy should be simple and straightforward.  The following information is intended to help make the process as smooth as possible. When claiming on your pet insurance please be aware: We have to disclose a full medical history to the insurance company on their request. Insurance
Graham
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New tick-borne disease in dogs – canine babesiosis

7 November 2017
In the last few weeks there have been confirmed cases of canine babesiosis in dogs living in Essex, which have never travelled to Europe. Thankfully in the North East there have been no confirmed cases, however we would urge all dog owners to ensure their dog is up to date with all parasite control, especially tick prevention. What are the
Graham
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Dogs love chips!

7 November 2017
From 6th April 2016 it will be required by law for all dogs kept in England and Wales to be microchipped. If your dog has no microchip, we would strongly advise that you get one, call us today to make an appointment. Frequently Asked Questions: What is a microchip? A microchip is the size of a grain of rice; each has a unique
Graham
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Healthy Pet Club

7 November 2017
We like to make looking after your pet’s health of our patients as affordable as possible. Orchard House Pet Health Club offers Members to pet healthcare from just £12.95 per month. It’s easy to join. Just ask one of our team. Healthy Pet Club offers… Full annual vaccinations A discount of 20% on kennel cough vaccination Worming and flea control
Graham
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Puppy Club

7 November 2017
Start your puppy off on the right paw! We run regular Puppy Parties allowing young dogs to meet and interact with other puppies and their owners; an important part of bringing up a sociable and well balanced pet. One of our Veterinary Nurses – Catherine, Christine, Nalda or Laura – are always on hand to answer questions on health, training and general welfare.
Graham