CLIENT PET INSURANCE CLAIMS POLICY INFORMATION7 March 2023To submit insurance claims on your behalf, we need accurate policy information. Policy details can change annually, so please ensure you advise us of any changes as soon as possible. Incorrect information can delay settlement. Please provide us with the following information regarding your insurance policy:-Graham
Bellingham repeat medication3 March 2023Please fill in all the details below. Please allow 2 working days before collecting your medication. We may be in touch if any more details are needed. One request form per pet please.Graham
Stocksfield repeat medication3 March 2023Please fill in all the details below. Please allow 2 working days before collecting your medication. We may be in touch if any more details are needed. One request form per pet please.Graham
Hexham repeat medication3 March 2023Please fill in all the details below. Please allow 2 working days before collecting your medication. We may be in touch if any more details are needed. One request form per pet please.Graham
Christmas charity competition – a roaring success28 December 2022Every year we choose a local charity to receive the donations from our Christmas charity competition. This year we chose West Northumberland Food bank who are a vital service to hundreds of homes in West Northumberland and Tynedale. We set an initial target of £300 over our two week competition but it was evident on day 2 that this wasGraham
Petplan awards 2022 – Vet nurse of the year25 March 2022Christine Fairbairn, RVN. We are delighted to announce that on the 24th March 2022, our wonderful veterinary nurse Christine Fairbairn won the award for ‘veterinary nurse of the year’ at the 2022 Petplan awards. The awards are referred to as ‘the pet oscars’. We have been finalists 5 times previous to this event so as a practice we are absolutelyGraham
Investors in people10 December 2021Orchard House Veterinary Centres are delighted to share the news that earlier this month Investors in People conducted an assessment of our surgeries and we have now received notification that we have successfully achieved the ‘We invest in people standard’. Our investors in people assessment was a great opportunity for us to hear from our employees and we’ve learnt aGraham
Graham Skelton career advice21 April 2021Why did you want to work in Veterinary administration? I’ve always loved working in customer service and also the advantage of being in a vets meant I would be surrounded by animals! I felt the role would suit my personality and thought it would be a new challenge that I could thrive in. Plus the added bonus of working inGraham
Catherine Waters career advice21 April 2021Why did you want to become an RVN? I grew up with various pets from a young age and have always enjoyed caring and looking after animals. If someone said to you that they wanted to be an RVN, what advice would you give? Being an RVN is a very rewarding job. No two days are the same and IGraham