CV and covering letter

July 16, 2021/0 Comments/in Uncategorized /by Graham

Please fill in all the details below to apply for the role of ‘Client Care Advisor’.

Name *

First

Last

Email *

Phone *

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

How did you find out about this position?

Social media
Practice website
Search engine
Newspaper advert
Other

If other

Upload your CV *

Click or drag files to this area to upload. You can upload up to 2 files.

Upload a cover letter

Click or drag a file to this area to upload.

If you have been unable to upload your CV and covering letter then please email aupshon@orchardhousevets.com with your CV and covering letter.

Additional Information

Phone

https://www.orchardhousevets.com/wp-content/uploads/2017/05/logo-2.png 0 0 Graham https://www.orchardhousevets.com/wp-content/uploads/2017/05/logo-2.png Graham2021-07-16 09:46:012021-07-16 09:46:01CV and covering letter

Select what you would like to know more about!

February 3, 2021/0 Comments/in Uncategorized /by Graham

Multiple Choice

Well Pet Club
Website
Facebook
Newsletter

Well Pet Club

Well pet Club

Or click here!

Website

Website

Or click here!

Select your practice

Hexham
Stocksfield
Bellingham

Hexham

Hexham

Or click here!

Stocksfield

Or click here!

Bellingham

Or click here!

Newsletter

Newsletter

Or click here!

https://www.orchardhousevets.com/wp-content/uploads/2017/05/logo-2.png 0 0 Graham https://www.orchardhousevets.com/wp-content/uploads/2017/05/logo-2.png Graham2021-02-03 12:24:252021-02-03 13:18:29Select what you would like to know more about!

Symptom checker

January 29, 2021/0 Comments/in Uncategorized /by Graham

Please answer the following questions as accurately as you possibly can.

Please note – in no way is this tool a diagnostic tool and any doubts should be clarified by your Veterinary Surgeon. The aim of this symptom checker is to give information on what you should do given the symptoms of your pet. If you think your pet is seriously unwell, please call us immediately.

Please tell me which type of animal you want me to check *

Symptom *

Symptom (copy) *

Select one of the areas in the list below: *

Wound
Mouth
Nose
Vulva
Stools
Vomit or coughing up

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Select one of the areas in the list below: (copy) *

Wound
Mouth
Nose
Stools
Vomit or coughing up

How much blood is coming out? *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? (cat) *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? (cat mouth) *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? (cat nose) *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Keep your cat still and calm. Encourage it to lower its head. Wait five minutes. Has the bleeding stopped? (cat mouth) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Keep your cat still and calm. Encourage it to lower its head. Wait five minutes. Has the bleeding stopped? (cat nose) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Try applying some gentle pressure using a clean cloth. Time five minutes. Gently remove the cloth. Has the bleeding stopped? (cat) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is there? *

Blood distributed throughout or a black appearance
More than a trace on the outside of the stool
Trace of blood on the outside of the stool

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is there? (cat stools) *

Blood distributed throughout or a black appearance
More than a trace on the outside of the stool
Trace of blood on the outside of the stool

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat in pain (eg crying out or unusual posture)? (cat stool) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat alert, moving around and responding to you normally? (cat stool) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your cat have eaten anything poisonous ? (eg. rat poison or mice or rats that have been killed by rat poison) (cat stool) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your cat have swallowed anything inappropriate? (for example a toy, ball or any bones) (cat stool) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat vomiting? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat pregnant? (bloated) *

Don't know
Yes
No

Has bloating been present for longer than 2 days? ( dont know cat bloated) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has bloating been present for longer than 2 days? ( no cat bloated) (copy) *

Is your cat in pain? ( dont know cat bloated) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat in pain? ( no cat bloated) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat moving around and responding to you normally? ( no cat bloated) ( *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your cat been coughing or breathing abnormally? ( no cat bloated) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your cat eaten anything in the last 24 hours? ( no cat bloated) *

Is your cat coughing or breathing abnormally? ( dont know cat bloated) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your cat eaten in the last 24 hours? (dont know cat bloat) *

Is your cat having difficulty getting air in or out? (cat breathing) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat responding to you? (cat breathing) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat breathing with its mouth open? (cat breathing) (copy) (copy) *

Could your cat have got accidentally very hot or very cold? (Remember cats can easily overheat in cars even on a cloudy day) (cat breathing) (copy) (copy) (copy) *

Could your cat have fallen into water or been electrocuted? (cat breathing) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your cat have been exposed to smoke, toxic gases or poisons? (cat breathing) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your cat collapsed? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat having any difficulty breathing? (coughing) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat depressed, flat or in pain? (cats that are in pain may cry out or be hunched or more grumpy than usual) (coughing) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat bright, alert and responding to you normally? (coughing) (copy) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat's abdomen (tummy) distended? (coughing) (copy) *

Has your cat accidentally strangled itself on its collar or fallen into water? (coughing) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your cat inhaled any smoke or poisonous fumes? (coughing) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog flat, depressed or in pain? (for example, crying out or hunched posture) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog alert, moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have eaten anything poisonous ? (eg. rat poison or mice or rats that have been killed by rat poison) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog eaten any bones recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - High priority

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call.

What sort of wound is it? *

Burn (heat or chemical)
Graze (less than skin depth)
Laceration (skin depth or deeper)
Puncture wound (unknown depth)

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your bitch in season? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - Self Care

Try treatment at home for 24 hours - Telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

If you are concerned or would like a consultation, then please phone for an appointment.

Is there an unpleasant odour or discharge coming from the wound? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - High priority

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call.

Keep your dog still and calm. Encourage it to lower its head. Wait five minutes. Has the bleeding stopped? If the bleeding gets worse as you are doing this call your vet immediately. *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - High priority

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call.

Keep your dog still and calm. Encourage it to lower its head. Wait five minutes. Has the bleeding stopped? If the bleeding gets worse as you are doing this call your vet immediately. *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - High priority

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call.

Is your dog pregnant? *

Priority rating - Medium Priority

Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment.

Has bloating been present for longer than 2 days? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - High priority

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call.

Is your dog responding to you normally and able to move around? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been coughing or having any breathing difficulties recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been retching or vomited? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog having difficulty getting air in or out? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog responding to you? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog able to move around normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have been exposed to smoke, toxic gases or poisons? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have fallen into water, strangled by its collar or been electrocuted? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have got very hot or very cold? (Remember dogs can easily overheat in cars even if they are moving). *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog having any difficulty breathing? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog in any pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog moving around normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have been exposed to smoke, toxic gases or poisons? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have fallen into water, strangled by its collar or been electrocuted? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog collapsed or been less energetic recently? (for example less willing to exercise) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog's abdomen (tummy) distended? *

Is your dog in any pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog alert and responding to you? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have eaten anything poisonous ? (eg. lead or detergent) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have eaten anything inappropriate? (for example a toy or bone) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much is your dog straining to pass the stool? *

Constantly or most of the time
Normal or slightly more than usual

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been drinking noticeably more than usual recently? *

Is your dog's abdomen (tummy) distended? *

What is the consistency of the diarrhoea like? *

Cow pat
Water

Is there any blood in the diarrhoea? *

How many watery stools has your dog passed in the last 24 hours *

More than three
Three or less

Is your dog in any pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog able to move around and respond to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have eaten anything poisonous? (eg. lots of salt ) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Are there any other symptoms (for example vomiting?) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

What is your dog's appetite like? *

Eating normally
Eating, but less than usual
Not eating

Is your dog distressed, disorientated or in pain? (dogs that are in pain may cry out or be more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog able to move and respond to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog shaking its head continuously or scratching non-stop? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog developed a head tilt or is it moving around in circles? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is there any swelling in the ear flap? *

Is your dog distressed, disorientated or in pain? (dogs that are in pain may cry out or be more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog suddenly gone blind? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is the eye sticking out more than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog squinting so that you can not see the eye? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Does the eye look red? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Look at the pupils, are they both the same size? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog avoiding light? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is there any discharge from the eye? *

Is your dog having a fit at the moment? *

How long has the fit been going on? *

Less than 5 minutes
More than 5 minutes
Don't know
Several fits without returning to normal in between

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog alert, moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog distressed or in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog behaving strangely? (eg. twitching, turning around in circles or moving as if drunk) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Look at your dog's eyes; are the pupils the same size? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Look at your dog's eyes; do the pupils get smaller in the light and bigger in the dark? (click yes if your dog is blind and your vet already knows this). *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Have another look at your dog's eyes; are they moving or twitching abnormally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been exposed to any poisons? (eg slug bait) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog bright, alert, moving around normally and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been involved in a fall, been hit by a car or got very hot or very cold? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been coughing, collapsed or had less stamina than usual recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been drinking more than usual recently? *

Has your dog eaten anything poisonous, for example, slug bait, medication or anti-freeze? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog behaving strangely? (eg. twitching, turning around in circles or moving as if drunk) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog's head now tilted to one side? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Look at your dogs eyes; are the pupils the same size? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Look at your dog's eyes; do the pupils get smaller in the light and bigger in the dark? (click yes if your dog is blind and your vet already knows this). *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Have another look at your dogs eyes; is there any twitching or abnormal movement? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog's abdomen (tummy area) become more distended than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Pick up the skin of the scruff of the neck and release. Does it fall back in to place? *

Is your dog in distress or off colour? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog scratching or biting at itself almost continuously? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog causing damage to itself by scratching? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Can you see any fleas? *

Are there any red areas, scabs, greasy areas or scurf? *

Comb your dog's fur briskly preferably a flea comb. Collect anything that comes out on a damp piece of white paper. Wait for a few minutes. Can you see black particles with a red pigment coming out of them? *

Are there any red areas, scabs, greasy areas or scurf? *

Has your dog been involved in a car accident, fall or any other serious accident? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Can your dog stand up and move around? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any abnormal angle to the leg? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been lame for more than half an hour? *

Is your dog upset or in pain? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Monitor them closely for half an hour. Has anything changed? *

Much better
No change or getting worse

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog putting any weight on the leg? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog depressed, flat or in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog bright, alert, moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is the swelling or lump painful to touch? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been involved in a fall or been hit by a car? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Could your dog have been bitten by a snake? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been stung by a bee or wasp? *

Where is the lump or swelling? *

Another area
Anus
Head or Neck
Mammary Gland
Leg
Penis
Several areas
Vulva
Whole abdomen (tummy) area

Is your dog bright, alert and responding normally to you? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your dog seem to be in pain? (A dog in pain may be subdued, grumpy, hunched up or may whine a lot) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog scratching itself? *

Are there patches of skin which feel greasy or look red or scurfy? *

Is your dog distressed or causing itself damage by scratching? *

Are there any bald patches? *

Is your dog drinking more than usual? *

Are your dogs nails overgrown or very sharp? *

Is a nail cracked, broken or bleeding? *

Cracked
Bleeding
No

Apply firm pressure to the bleeding part for several minutes. Has the bleeding stopped? *

Repeat the firm pressure for several minutes. Has the bleeding stopped? *

Is blood dripping or spurting out? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is the nail injury very painful? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is the nail injury very painful? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your dog have brittle, crumbly or abnormally shaped nails? *

Does your dog have a sore, swollen or red area where the nail meets the skin? *

Does your dog have dew claws on any of its legs which are prone to injury? *

Is your dog depressed, flat or in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog bright, alert, moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog drinking more than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Pick up the skin of the scruff of the neck. Does if fall straight back into position? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Could your dog have eaten anything poisonous? (eg. rat poison or mice or rats that have been poisoned) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Are there any other symptoms? (eg. vomiting or coughing) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been drinking more than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Could your dog have been exposed to toxic gases or poisons? (eg. medication, sedatives, rat poison, including dead mice/rats that have been poisoned) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog having any difficulty breathing? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been involved in a fall, been hit by a car or got very hot or very cold? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been coughing, collapsed or had less stamina than usual recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog behaving strangely? (eg. twitching, turning around in circles or moving as if drunk) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog's abdomen (tummy area) become more distended than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Pick up the skin of the scruff of the neck and release. Does it fall back in to place? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Concerned your dog has eaten something poisonous? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog flat or in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog moving around normally and responding to you normally *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any bleeding coming from the wound? *

How much blood is coming out? *

Blood is trickling
One or two drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Have any stitches come out? (NB when dogs are castrated there sometimes there are no stitches in the skin) *

Has the skin of the wound edges come apart? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

How long is it since the operation? *

Less than 7 days
More than 7 days

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any swelling under the wound? *

How would you describe the swelling? *

Large
Small

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog vomited or been off colour since the swelling appeared? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Select one of the areas listed: *

Under tail
Ears
General smell
Mouth
Skin

Is the smell associated with flatulence? *

Is there anything sticking out from the anus or vagina? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Are there any lumps, swellings or wounds close to the anus? *

Is your dog bright, alert and responding normally to you? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is the swelling or lump painful to touch? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog eating and drinking normally? *

Has your dog been rubbing its bottom along the ground (scooting) or trying to lick the anus? *

Is the anus sore or bleeding? *

How much bleeding is there? *

A flow
A drop of blood

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

If your dog is female, is there any swelling or discharge from the vulva (vagina)? *

No swelling or the dog is male
Yes swelling or discharge present

Is your dog distressed, disorientated or in pain? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog shaking its head continuously, or scratching its ears continuously? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog developed a head tilt or is it moving in circles? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any swelling in the ear flap? *

Is there any wet discharge or dry crusty matter inside the ear flap? *

Is the smell present all the time? *

Is the smell very strong or offensive? *

Try shampooing your dog with a shampoo recommended by your vet. Does the smell remain or quickly return? *

Does your dog seem to be in pain? (A dog in pain may seem depressed or grumpy, hunched up or whining) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog pawing at the mouth or rubbing it on the floor? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog drooling or bleeding from the mouth? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your dog have any wounds or swellings anywhere on the face? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is the smell present all the time? *

Is the smell very strong or offensive? *

Has your dog had a dental check at your veterinary practice in the last 6 months? *

Are there any areas of skin with a sticky discharge? *

Does your dog have a normal appetite and thirst (neither increased or decreased)? *

Is your dog distressed or pawing at its nose a lot? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog having difficulty breathing? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

How often is your dog sneezing? *

Constantly / most the time
Occasionally

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any discharge from the nose? *

Is your dog in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog straining to pass urine or stools? *

Not sure, nothing comes out
Urine
Stool

How much is your dog straining? *

Constantly
Occasionally

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog eaten any inappropriate objects? (for example, toys or bones) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

How much is your dog straining? *

Constantly
Occasionally

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

How much is your dog straining? *

Constantly
Occasionally

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your dog seem unwell or in pain? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your dog have ticks on its skin at the moment? *

Are you confident to remove ticks yourself with a proper tick removal device? *

Is your dog in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog trying to vomit but nothing is coming up? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any distension of the abdomen (tummy area)? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any blood in the vomit? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Could your dog have eaten anything poisonous? (eg. bleach, aspirin, ibuprofen ) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Could your dog have swallowed anything inappropriate? eg. a toy, ball or bones? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been drinking more than usual recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Pick up the skin of the scruff of the neck. Does if fall quickly back into position? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been eating normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been drinking more than usual recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your puppy been crying persistently for longer than 20 minutes? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your puppy had convulsions or collapsed? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your puppy depressed or less active than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your puppy feeding normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your puppy have a blue tinge around its mouth? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Have any of the litter mates died recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there an injury or wound? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your puppy bloated (compare with a healthy puppy) *

Is your puppy gaining weight as quickly as its litter mates? *

Does your puppy have diarrhoea or vomiting? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your puppy have any other specific symptoms that we haven't asked about? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Symptom checker

January 25, 2021/0 Comments/in Uncategorized /by Graham

Please tell me which type of animal you want me to check *

Symptom *

Symptom (copy) *

Select one of the areas in the list below: *

Wound
Mouth
Nose
Vulva
Stools
Vomit or coughing up

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Select one of the areas in the list below: (copy) *

Wound
Mouth
Nose
Stools
Vomit or coughing up

How much blood is coming out? *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? (cat) *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? (cat mouth) *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? (cat nose) *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Keep your cat still and calm. Encourage it to lower its head. Wait five minutes. Has the bleeding stopped? (cat mouth) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Keep your cat still and calm. Encourage it to lower its head. Wait five minutes. Has the bleeding stopped? (cat nose) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Try applying some gentle pressure using a clean cloth. Time five minutes. Gently remove the cloth. Has the bleeding stopped? (cat) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is coming out? *

Blood is trickling, streaming or pulsing out
There are a few drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is there? *

Blood distributed throughout or a black appearance
More than a trace on the outside of the stool
Trace of blood on the outside of the stool

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much blood is there? (cat stools) *

Blood distributed throughout or a black appearance
More than a trace on the outside of the stool
Trace of blood on the outside of the stool

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat in pain (eg crying out or unusual posture)? (cat stool) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat alert, moving around and responding to you normally? (cat stool) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your cat have eaten anything poisonous ? (eg. rat poison or mice or rats that have been killed by rat poison) (cat stool) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your cat have swallowed anything inappropriate? (for example a toy, ball or any bones) (cat stool) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat vomiting? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat pregnant? (bloated) *

Don't know
Yes
No

Has bloating been present for longer than 2 days? ( dont know cat bloated) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has bloating been present for longer than 2 days? ( no cat bloated) (copy) *

Is your cat in pain? ( dont know cat bloated) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat in pain? ( no cat bloated) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat moving around and responding to you normally? ( no cat bloated) ( *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your cat been coughing or breathing abnormally? ( no cat bloated) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your cat eaten anything in the last 24 hours? ( no cat bloated) *

Is your cat coughing or breathing abnormally? ( dont know cat bloated) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your cat eaten in the last 24 hours? (dont know cat bloat) *

Is your cat having difficulty getting air in or out? (cat breathing) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat responding to you? (cat breathing) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat breathing with its mouth open? (cat breathing) (copy) (copy) *

Could your cat have got accidentally very hot or very cold? (Remember cats can easily overheat in cars even on a cloudy day) (cat breathing) (copy) (copy) (copy) *

Could your cat have fallen into water or been electrocuted? (cat breathing) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your cat have been exposed to smoke, toxic gases or poisons? (cat breathing) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your cat collapsed? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat having any difficulty breathing? (coughing) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat depressed, flat or in pain? (cats that are in pain may cry out or be hunched or more grumpy than usual) (coughing) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat bright, alert and responding to you normally? (coughing) (copy) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your cat's abdomen (tummy) distended? (coughing) (copy) *

Has your cat accidentally strangled itself on its collar or fallen into water? (coughing) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your cat inhaled any smoke or poisonous fumes? (coughing) (copy) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog flat, depressed or in pain? (for example, crying out or hunched posture) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog alert, moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have eaten anything poisonous ? (eg. rat poison or mice or rats that have been killed by rat poison) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog eaten any bones recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - High priority

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call.

What sort of wound is it? *

Burn (heat or chemical)
Graze (less than skin depth)
Laceration (skin depth or deeper)
Puncture wound (unknown depth)

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your bitch in season? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - Self Care

Try treatment at home for 24 hours - Telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

If you are concerned or would like a consultation, then please phone for an appointment.

Is there an unpleasant odour or discharge coming from the wound? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - High priority

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call.

Keep your dog still and calm. Encourage it to lower its head. Wait five minutes. Has the bleeding stopped? If the bleeding gets worse as you are doing this call your vet immediately. *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - High priority

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Keep your dog still and calm. Encourage it to lower its head. Wait five minutes. Has the bleeding stopped? If the bleeding gets worse as you are doing this call your vet immediately. *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - High priority

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call.

Is your dog pregnant? *

Priority rating - Medium Priority

Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment.

Has bloating been present for longer than 2 days? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Priority rating - High priority

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday.

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call.

Is your dog responding to you normally and able to move around? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been coughing or having any breathing difficulties recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been retching or vomited? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog having difficulty getting air in or out? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog responding to you? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog able to move around normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have been exposed to smoke, toxic gases or poisons? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have fallen into water, strangled by its collar or been electrocuted? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have got very hot or very cold? (Remember dogs can easily overheat in cars even if they are moving). *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog having any difficulty breathing? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog in any pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog moving around normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have been exposed to smoke, toxic gases or poisons? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have fallen into water, strangled by its collar or been electrocuted? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog collapsed or been less energetic recently? (for example less willing to exercise) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog's abdomen (tummy) distended? *

Is your dog in any pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog alert and responding to you? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have eaten anything poisonous ? (eg. lead or detergent) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have eaten anything inappropriate? (for example a toy or bone) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

How much is your dog straining to pass the stool? *

Constantly or most of the time
Normal or slightly more than usual

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been drinking noticeably more than usual recently? *

Is your dog's abdomen (tummy) distended? *

What is the consistency of the diarrhoea like? *

Cow pat
Water

Is there any blood in the diarrhoea? *

How many watery stools has your dog passed in the last 24 hours *

More than three
Three or less

Is your dog in any pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog able to move around and respond to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Could your dog have eaten anything poisonous? (eg. lots of salt ) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Are there any other symptoms (for example vomiting?) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

What is your dog's appetite like? *

Eating normally
Eating, but less than usual
Not eating

Is your dog distressed, disorientated or in pain? (dogs that are in pain may cry out or be more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog able to move and respond to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog shaking its head continuously or scratching non-stop? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog developed a head tilt or is it moving around in circles? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is there any swelling in the ear flap? *

Is your dog distressed, disorientated or in pain? (dogs that are in pain may cry out or be more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog suddenly gone blind? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is the eye sticking out more than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog squinting so that you can not see the eye? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Does the eye look red? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Look at the pupils, are they both the same size? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog avoiding light? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is there any discharge from the eye? *

Is your dog having a fit at the moment? *

How long has the fit been going on? *

Less than 5 minutes
More than 5 minutes
Don't know
Several fits without returning to normal in between

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog alert, moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog distressed or in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog behaving strangely? (eg. twitching, turning around in circles or moving as if drunk) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Look at your dog's eyes; are the pupils the same size? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Look at your dog's eyes; do the pupils get smaller in the light and bigger in the dark? (click yes if your dog is blind and your vet already knows this). *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Have another look at your dog's eyes; are they moving or twitching abnormally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been exposed to any poisons? (eg slug bait) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog bright, alert, moving around normally and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been involved in a fall, been hit by a car or got very hot or very cold? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been coughing, collapsed or had less stamina than usual recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Has your dog been drinking more than usual recently? *

Has your dog eaten anything poisonous, for example, slug bait, medication or anti-freeze? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Please phone for an appointment. 24 hour cover is provided in house by our own vets. If it is outside of normal office hours, your call will be diverted to a call handling service. Your call will be answered immediately, your details will be taken and then one of our vets will be asked to give you a call

Is your dog behaving strangely? (eg. twitching, turning around in circles or moving as if drunk) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog's head now tilted to one side? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Look at your dogs eyes; are the pupils the same size? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Look at your dog's eyes; do the pupils get smaller in the light and bigger in the dark? (click yes if your dog is blind and your vet already knows this). *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Have another look at your dogs eyes; is there any twitching or abnormal movement? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog's abdomen (tummy area) become more distended than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Pick up the skin of the scruff of the neck and release. Does it fall back in to place? *

Is your dog in distress or off colour? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog scratching or biting at itself almost continuously? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog causing damage to itself by scratching? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Can you see any fleas? *

Are there any red areas, scabs, greasy areas or scurf? *

Has your dog been involved in a car accident, fall or any other serious accident? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Can your dog stand up and move around? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any abnormal angle to the leg? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been lame for more than half an hour? *

Is your dog upset or in pain? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Monitor them closely for half an hour. Has anything changed? *

Much better
No change or getting worse

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog putting any weight on the leg? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog depressed, flat or in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog bright, alert, moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is the swelling or lump painful to touch? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been involved in a fall or been hit by a car? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Could your dog have been bitten by a snake? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been stung by a bee or wasp? *

Where is the lump or swelling? *

Another area
Anus
Head or Neck
Mammary Gland
Leg
Penis
Several areas
Vulva
Whole abdomen (tummy) area

Is your dog bright, alert and responding normally to you? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your dog seem to be in pain? (A dog in pain may be subdued, grumpy, hunched up or may whine a lot) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog scratching itself? *

Are there patches of skin which feel greasy or look red or scurfy? *

Is your dog distressed or causing itself damage by scratching? *

Are there any bald patches? *

Is your dog drinking more than usual? *

Are your dogs nails overgrown or very sharp? *

Is a nail cracked, broken or bleeding? *

Cracked
Bleeding
No

Apply firm pressure to the bleeding part for several minutes. Has the bleeding stopped? *

Repeat the firm pressure for several minutes. Has the bleeding stopped? *

Is blood dripping or spurting out? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is the nail injury very painful? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is the nail injury very painful? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your dog have brittle, crumbly or abnormally shaped nails? *

Does your dog have a sore, swollen or red area where the nail meets the skin? *

Does your dog have dew claws on any of its legs which are prone to injury? *

Is your dog depressed, flat or in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog bright, alert, moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog drinking more than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Pick up the skin of the scruff of the neck. Does if fall straight back into position? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Could your dog have eaten anything poisonous? (eg. rat poison or mice or rats that have been poisoned) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Are there any other symptoms? (eg. vomiting or coughing) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog moving around and responding to you normally? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been drinking more than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Could your dog have been exposed to toxic gases or poisons? (eg. medication, sedatives, rat poison, including dead mice/rats that have been poisoned) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog having any difficulty breathing? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been involved in a fall, been hit by a car or got very hot or very cold? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been coughing, collapsed or had less stamina than usual recently? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog behaving strangely? (eg. twitching, turning around in circles or moving as if drunk) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog's abdomen (tummy area) become more distended than usual? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Pick up the skin of the scruff of the neck and release. Does it fall back in to place? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Concerned your dog has eaten something poisonous? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog flat or in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog moving around normally and responding to you normally *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any bleeding coming from the wound? *

How much blood is coming out? *

Blood is trickling
One or two drops

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Have any stitches come out? (NB when dogs are castrated there sometimes there are no stitches in the skin) *

Has the skin of the wound edges come apart? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

How long is it since the operation? *

Less than 7 days
More than 7 days

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any swelling under the wound? *

How would you describe the swelling? *

Large
Small

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog vomited or been off colour since the swelling appeared? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Select one of the areas listed: *

Under tail
Ears
General smell
Mouth
Skin

Is the smell associated with flatulence? *

Is there anything sticking out from the anus or vagina? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Are there any lumps, swellings or wounds close to the anus? *

Is your dog bright, alert and responding normally to you? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is the swelling or lump painful to touch? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog eating and drinking normally? *

Has your dog been rubbing its bottom along the ground (scooting) or trying to lick the anus? *

Is the anus sore or bleeding? *

How much bleeding is there? *

A flow
A drop of blood

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

If your dog is female, is there any swelling or discharge from the vulva (vagina)? *

No swelling or the dog is male
Yes swelling or discharge present

Is your dog distressed, disorientated or in pain? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog shaking its head continuously, or scratching its ears continuously? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog developed a head tilt or is it moving in circles? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any swelling in the ear flap? *

Is there any wet discharge or dry crusty matter inside the ear flap? *

Is the smell present all the time? *

Is the smell very strong or offensive? *

Try shampooing your dog with a shampoo recommended by your vet. Does the smell remain or quickly return? *

Does your dog seem to be in pain? (A dog in pain may seem depressed or grumpy, hunched up or whining) *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog pawing at the mouth or rubbing it on the floor? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog drooling or bleeding from the mouth? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your dog have any wounds or swellings anywhere on the face? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is the smell present all the time? *

Is the smell very strong or offensive? *

Has your dog had a dental check at your veterinary practice in the last 6 months? *

Are there any areas of skin with a sticky discharge? *

Does your dog have a normal appetite and thirst (neither increased or decreased)? *

Is your dog distressed or pawing at its nose a lot? *

Priority rating - Urgent

You need to contact us immediately - Please telephone 01434 607677

We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog having difficulty breathing? *

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How often is your dog sneezing? *

Constantly / most the time
Occasionally

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Is there any discharge from the nose? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog straining to pass urine or stools? *

Not sure, nothing comes out
Urine
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How much is your dog straining? *

Constantly
Occasionally

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Has your dog eaten any inappropriate objects? (for example, toys or bones) *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

How much is your dog straining? *

Constantly
Occasionally

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

How much is your dog straining? *

Constantly
Occasionally

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your dog seem unwell or in pain? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your dog have ticks on its skin at the moment? *

Are you confident to remove ticks yourself with a proper tick removal device? *

Is your dog in pain? (dogs that are in pain may cry out or be hunched or more grumpy than usual) *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog trying to vomit but nothing is coming up? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any distension of the abdomen (tummy area)? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there any blood in the vomit? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Could your dog have eaten anything poisonous? (eg. bleach, aspirin, ibuprofen ) *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Could your dog have swallowed anything inappropriate? eg. a toy, ball or bones? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been drinking more than usual recently? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your dog moving around and responding to you normally? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Pick up the skin of the scruff of the neck. Does if fall quickly back into position? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been eating normally? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your dog been drinking more than usual recently? *

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your puppy been crying persistently for longer than 20 minutes? *

Priority rating - Urgent

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Has your puppy had convulsions or collapsed? *

Priority rating - Urgent

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your puppy depressed or less active than usual? *

Priority rating - Urgent

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your puppy feeding normally? *

Priority rating - Urgent

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your puppy have a blue tinge around its mouth? *

Priority rating - Urgent

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Have any of the litter mates died recently? *

Priority rating - Urgent

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is there an injury or wound? *

Priority rating - Urgent

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Is your puppy bloated (compare with a healthy puppy) *

Is your puppy gaining weight as quickly as its litter mates? *

Does your puppy have diarrhoea or vomiting? *

Priority rating - Urgent

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

Does your puppy have any other specific symptoms that we haven't asked about? *

Priority rating - Urgent

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We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday

High priority

January 21, 2021/0 Comments/in Uncategorized /by Graham

Priority rating – High priority

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We are opening hours are 8.30am – 6.00pm Monday to Friday and 9am – 1pm Saturday.

Your name *

First

Last

Email *

I would like to leave feedback to the *

Practice
Management
Veterinary Surgeon
Veterinary Nurse
Receptionist / admin

Management *

Tim
Claire
Graham

Veterinary Surgeons *

Alex Hirst BSc, BVSc, MRCVS
Jack Porteous MSc, BVMedSci BVM BVS MRCVS
Jill Crawford BVMS, MRCVS
Rachel Brown BVet Med, MRCVS
Shona McKay BVM&S, MRCVS
Tim Pearson BVMS, MVM, MRCVS

Veterinary Nurse *

Amy Chaytor, RVN
Catherine Waters, RVN
Christine Fairbairn, RVN
Darren Tones, RVN
Emily Harrison, RVN
Georgia March, SVN
Nalda Ferguson, RVN
Zoe Pickering, SVN

Receptionist *

Amanda
Cris
Frances
Katie
Natalie
Penny

Feedback for Alex *

Feedback for Amanda *

Feedback for Amy *

Feedback for Catherine *

Feedback for Christine *

Feedback for Claire *

Feedback for Cris *

Feedback for Darren *

Feedback for Emily *

Feedback for Frances *

Feedback for Georgia *

Feedback for Graham *

Feedback for Jack *

Feedback for Jill *

Feedback for Katie *

Feedback for Nalda *

Feedback for Natalie *

Feedback for Penny *

Feedback for Rachel *

Feedback for Shona *

Feedback for Tim *

Feedback for Zoe *

Feedback for the practice *

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Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

Priority rating - Self Care Try treatment at home for 24 hours - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. If you are concerned or would like a consultation, then please phone for an appointment.

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Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

Priority rating - Medium Priority Make an appointment to see one of our vets in the next 24 hours unless we advise that it is safe to wait longer - Telephone 01434 607677 We are opening hours are 8.30am - 6.00pm Monday to Friday and 9am - 1pm Saturday. Please phone for an appointment.

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