Hexham 01434 607677
Emergency vets
Emergency Vets
Get an Out Of Hours Consultation
We hope you never need to see our Veterinary Surgeons out of hours, but in the event that you need us for emergency treatment, we are here for you.
We cover our out of hours between the hours of 7am and 10pm, after 10pm our out of hours is covered by Moorview Referrals.
If you have an emergency, please call 01434 607677 immediately.
What are an out of hours consultation with emergency vets?
An emergency out of hours consultation is ANY consultation or surgery that is performed outside of our normal working hours, such as after we close on weekends or throughout the night.
Although you can seek veterinary advice over the phone without a charge, please be aware that if our vet advises it is best to be seen, this will incur a charge, and please be aware that our emergency vet care incurs higher fees than our standard fees.
Our normal opening hours are Monday – Friday, 8.30am to 6.00pm, and Saturday morning 9am to 1pm. We are closed on bank holidays and Sundays. An out of hours emergency is deemed to be outside of these opening hours.
Emergency Service Price
Consultation outside of normal consulting hours £108.00
Vet attendance / consultation 8am-10pm £168.00
Vet attendance / consultation 10pm – 8am £259.20
Non-registered out of hours client surcharge £80.00
Our on call veterinary surgeon will always do their best to give you an estimate of the cost of your pet's emergency care, and please do not be afraid to ask, we have wonderful vets, and they will be more than happy to help!
Home Visits
If you are unable to get your pet to our veterinary practice, we do offer a home visit service. Please contact our team for availability, home visit treatment options, and prices.
Emergency Vets FAQs
What qualifies as an emergency for my pet?
In some cases, it can be hard for pet owners to know what constitutes emergency cases for their pets. If you're pet experiences any of the following it's important that you contact our veterinary team immediately:
- Difficulty breathing or choking
- Severe bleeding
- Ingestion of toxic substances
- Seizures or collapse
- Severe pain or trauma
Of course, if you're concerned about your pet for any other reason, don't hesitate to contact us. Our team will be able to triage you over the phone and advise whether you need an appointment right away.
What information should I provide to the vet in an emergency?
When you call our emergency vets, it's important that you accurately describe your pet’s symptoms, the time frame of any incidents that may have occurred, and any toxic substances that they might have ingested.
This information can make sure that your pet is seen quickly on a priority basis and can speed up diagnosis and treatment.
Do you have a different emergency team at your practice?
At our surgery, you'll see the same team of vets at night for emergencies that you would during the day between the hours of 7am and 10pm. We have staff on call to diagnose patients and man our operating theatres.
Does your pet need treatment?
Contact our team today and book in with a vet or nurse! We treat cats, dogs, and small animals such as rabbits and guinea pigs.